Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tag and labels attached.

Return Process

To return an item, please email customer service at sales@dvacollection.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Dava Collection

Attn: Returns

RMA#

1460 Carlisle St

Algonquin, IL 60102

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your turn.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• Sale items are FINAL SALE and cannot be returned.
• To be eligible for a return, your item must be unworn, unwashed, in the original condition and packaging and tags/labels attached.

Questions

If you have any questions concerning our return policy, please contact us at:

sales@davacollection.com